Refund & Return Policy – Element|29
At Element29, we want you to love your copper bottle. But if you’re not fully happy, no worries — we offer a 30-day easy return and refund policy.
How Returns Work
You can return your bottle within 30 days of receiving it as long as:
- It hasn’t been used
- It’s in the same condition as when you received it
- It’s in its original packaging
Please note: if the bottle or packaging is damaged or used, we won’t be able to accept the return.
To start a return, simply email us at hello@element29.uk
(Please don’t send anything back before contacting us first.)